Referral Coordinator
Company: PCC MEDICAL HOLDINGS LLC
Location: North Palm Beach
Posted on: February 19, 2026
|
|
|
Job Description:
Job Description Job Description Referral Coordinator – Primary
Care Position Summary The Referral Coordinator is responsible for
managing and coordinating patient referrals to specialty care,
diagnostic services, and ancillary providers. This role ensures
timely, accurate referral processing while maintaining compliance
with insurance requirements and supporting continuity of patient
care within a primary care practice. Key Responsibilities Process
and manage referrals to specialists, imaging centers, and ancillary
service providers Obtain prior authorizations and verify insurance
coverage as required Communicate referral details to patients,
including appointment instructions and follow-up expectations
Coordinate with providers, specialists’ offices, and insurance
companies to ensure timely care Track referral status and follow up
on pending or incomplete referrals Maintain accurate and complete
referral documentation within the electronic health record (EHR)
Ensure compliance with payer requirements, HIPAA, and applicable
regulations Address patient questions related to referrals and
insurance approvals in a professional manner Qualifications High
school diploma or equivalent required; additional education in
healthcare administration preferred Minimum of 1–3 years of
experience in a medical office setting, preferably primary care
Prior experience with referrals, authorizations, or insurance
verification preferred Knowledge of medical terminology and
referral workflows Familiarity with electronic health record (EHR)
systems Skills and Competencies Strong organizational and
time-management skills Excellent communication and customer service
abilities Attention to detail with the ability to manage multiple
referrals simultaneously Ability to work independently and as part
of a multidisciplinary team Professional demeanor and commitment to
patient confidentiality Work Environment This position operates
within a primary care clinical setting and involves frequent
communication with patients, providers, insurance representatives,
and specialty offices. Monday- Friday 8am- 5pm 1 HR / Break
Keywords: PCC MEDICAL HOLDINGS LLC, North Lauderdale , Referral Coordinator, Administration, Clerical , North Palm Beach, Florida