Customer Service Representative - State Farm Agent Team Member
Company: Mike Potter - State Farm Agent
Location: Boca Raton
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) matching Bonus
based on performance Company parties Competitive salary Free food &
snacks Free uniforms Health insurance Paid time off Training &
development Job Title: Customer Service Representative Location:
Boca Raton, Florida Company: Mike Potter Insurance Agency Inc.
About Mike Potter Insurance Agency Inc.: Mike Potter Insurance
Agency Inc. is a trusted name in the Boca Raton community,
providing personalized insurance solutions and exceptional customer
service. We value integrity, professionalism, and a commitment to
helping our clients protect what matters most. Join us and build a
rewarding career in the insurance industry. Position Overview: We
are currently seeking a career-minded Customer Service
Representative to join our Boca Raton team. This role is perfect
for someone looking to grow professionally while delivering
outstanding service to our clients. If youre motivated,
detail-oriented, and eager to develop your career in insurance, we
want to hear from you! Key Responsibilities: Respond to customer
inquiries regarding insurance policies, claims, billing, and other
services via phone and email Provide accurate, timely information
and resolve customer issues with professionalism and empathy
Maintain and update client records and documentation in our system
Work closely with insurance agents and team members to ensure
client satisfaction Suggest improvements to enhance customer
experience and agency operations Qualifications: High school
diploma or equivalent required; additional education is a plus
Excellent communication and interpersonal skills Strong
organizational skills and attention to detail Ability to multitask
and work effectively both independently and as part of a team
Previous customer service experience preferred; insurance industry
experience is an advantage but not mandatory A career-driven
mindset with a desire to grow within the insurance field What We
Offer: Competitive salary and benefits package Comprehensive
training and ongoing professional development Supportive and
friendly work environment Opportunities for career advancement
within our agency How to Apply:
Keywords: Mike Potter - State Farm Agent, North Lauderdale , Customer Service Representative - State Farm Agent Team Member, Customer Service & Call Center , Boca Raton, Florida
